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Inbound Service Management

Increase your profits with holistic Inbound Service Management

Optimizing your business processes is a big and ongoing challenge! Growing business and increasing efficiency is key and efficient daily exchange with customers and partners and continuous development of your services is first priority.

The solution - Everything at a glance

Efficient process management in all business areas is the base for a successful business. Our solution package uses a big data approach featuring:

  • Real-time view of costs, traffic data, sales and margins.

  • Innovative reporting engine using current and archived data.

  • Easy creation of own reports, which can be shared with different users and groups.

  • A small hardware footprint (i.e. lower costs).

  • Management of all access numbers, such as inbound routing numbers and customer number.

  • Comprehensive coverage of all important functions for inbound services such as order management, routing, CDR rating, price management and end-to-end business reporting.

Inbound Service Management

Our Inbound Service Management solution covers your entire inbound business. With an improved overview of all business processes, developing new pricing models is much easier and eases controlling, changing and growing your business!

The highlights:

  • ITFS

  • Pricing

  • Routing

  • Charging

  • Trading

  • Billing

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